Shipping Policy

This policy explains how we handle order processing, delivery, and shipping costs. By placing an order with Gravitybootsco, you agree to the terms below.

Order Processing

Orders are typically processed within 1 business day of payment confirmation. Orders placed on weekends or holidays are processed on the next business day. If we run into an unexpected delay, we'll email you to let you know.

Delivery Estimates

Once your order ships, delivery typically takes 7–10 business days depending on your location. These are estimates, not guarantees, since delivery can be affected by carrier delays, weather, customs processing, or other factors outside our control.

Shipping Costs

Shipping and delivery fees are calculated and shown at checkout before you complete your order. Any customs duties, import taxes, or local fees charged by your country are your responsibility and are not included in the price shown at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package to your door.

Incorrect or Incomplete Addresses

Please double-check your delivery address at checkout. If a package is returned to us because of an incorrect or incomplete address, we may ask you to cover the cost of reshipping.

Lost or Damaged Packages

If your order arrives damaged or never arrives, contact us and we'll help file a claim with the carrier and work with you on next steps, which may include a replacement or refund depending on the situation.

Changes to This Policy

We may update this Shipping Policy from time to time. Updates take effect once posted here and do not apply retroactively to orders already placed.

Contact

Questions about shipping? Reach out at support@gravitybootsco.shop.